UK Mainland Delivery. We provide FREE delivery on all orders over £85 to UK mainland addresses.

Our Standard Delivery Service
All our books are weighed to the nearest gram. This information is used to calculate the correct postal charges with Royalmail. We aim to deliver orders within 2-5 working days (subject to stock availability at the time your order is processed). The vast majority of orders (over 90%) are despatched either on the same working day or the following working day. A signature may be required on receipt. Our standard delivery option includes packaging, handling and Royal Mail 1st Class delivery postal costs.

Special Delivery
We also offer a Royalmail Nextday Special Delivery option which carries an additional charge depending on the weight of your order. You will be shown the extra cost as an option on the checkout page.

This privacy policy explains what information we collect about you, how we and our group may use it, and the steps we take to ensure that it is kept secure. We also explain your rights and how to contact us. Please note, this website may contain links to other websites which are provided for your convenience. We are only responsible for the privacy practices and security of this site. We recommend that you check the privacy and security policies and procedures of each and every other website that you visit.

BY USING THIS WEBSITE AND GIVING YOUR INFORMATION TO US, YOU INDICATE YOUR CONSENT TO US, OUR COMPANY AND THIRD PARTIES

COLLECTING AND USING YOUR PERSONAL INFORMATION IN ACCORDANCE WITH THE TERMS SET OUT IN THIS POLICY

THE INFORMATION WE COLLECT
In order to provide you with the services you require, we will collect personal information about you from our website, telephone conversations, emails and written and verbal communications. These will include, for example, your name, address, email address, phone number and details that are relevant to the service(s) in which you are interested.

We may supplement the information that you provide with other information that we obtain from our dealings with you or which we receive from other organisations, such as other companies in our group.

Information about other people
If you provide information to us about any person other than yourself, you must ensure that they understand how their information will be used and that you are authorised to disclose it to us, and to consent to its use on their behalf, before doing so.

Cookies
In common with many other website operators, we may use standard technology called 'cookies' on this site. Cookies are small pieces of information that are stored by your browser on your computer's hard drive and they are used to record how you navigate this website on each visit.

Our cookies are used to enable us to develop our website to reflect our customers interests and by noting who has seen which pages, properties and advertisements (including click through from emails), how frequently particular pages are visited and determining the most popular areas of our website. We may use cookies to enrich your experience of using the website by allowing us to tailor what you see to what we have learned about your preferences during your visits to the site. Most browsers automatically accept cookies, but you can usually change your browser to prevent cookies being stored. Please note, if you do turn cookies off this will limit the service that we are able to provide to you and may affect your visitor experience.

For further information on cookies and how to switch them off see www.allaboutcookies.org.

HOW WE WILL USE YOUR INFORMATION
All personal information that we obtain about you and/or any other person whose details you provide will be recorded, used, and protected by us in accordance with current data protection legislation, our Terms and Conditions and this Privacy Policy.

We will primarily use the personal information:
* to provide the services you request from us
* to communicate with you in the event that any services requested are unavailable or if there is a query or problem with your order
* for record keeping purposes
* to carry out market research so that we can improve the services we offer
* to track and analyse activity on our website
*to create an individual profile for you so that we can enhance your user experience, to understand and respect your preferences and to provide details of relevant offers and opportunities where you have agreed to receive them

Disclosing your personal information
In order to provide our products and services, we may, occasionally, appoint other organisations to carry out some of the processing activities on our behalf. These may include, for example, our panel of medical experts, technology hosts, printing companies and mailing houses. In these circumstances, we will ensure that personal information is properly protected and that it is only used in accordance with this Privacy Policy.

Should you have a need to return goods, please e-mail support@jazzybangles.com , or contact customer services by telephone who will be pleased to assist you by forwarding a Returns Form. Once the Returns Form has been completed it must be sent back to us by email. Our customer services team will provide you with a goods return authorisation code which you must provide with your return. Please ensure you have your order reference number ready when contacting us.

When returning goods (except when goods are faulty), the customer will carry the cost of returning goods.

To return products, please:

1. Complete and return the Returns Form (available by emailing support@jazzybangles.com).

2. Carefully pack the items in protective bubble wrap, or similarly suitable packaging. Please do not use the product box as outer packaging and note that we will deduct the cost of any returned items damaged from any amount refunded to you. Please include the goods return authorisation code with your order number, name, date of order and address details.

3. Send it back to:
JazzyBangles.com Customer Care
1 The Shops, Teagues Crescent,
Trench, Telford,
Shropshire,
TF2 6RX.

Please note that, once opened and or used, products cannot be returned to us unless the product is faulty or broken.

To help us process an exchange, refund or credit note when returning goods, we would be grateful if you could supply details of your order number, name, date of order and goods return authorisation code (provided by customer services). If the item is returned without a goods return authorisation code we will be unable to offer a refund or exchange. You will also be liable for the cost of re-delivery.

We highly recommend that items are returned via a Recorded Delivery service as we do not accept responsibility for items lost in the post.